Frequently Asked Questions

  • Once you successfully sign up for your membership, you will receive an email from ProDataKey, our security system. Follow the instructions in that email, and once you’re finished, your phone will become your key to the facility! You can start using LineDrive immediately after you sign up and set up your PDK app for access.

  • If your access isn’t working at the readers at the door, please text us at 360-685-6963 or email us at booking@linedrivenw.com for assistance or to get your access re-issued.

  • Your membership gives your entire household access to the facility. If you would like to bring a friend, they will have to rent their own cage at a non-member price or buy their own membership.

    Please email us at booking@linedrivenw.com to let us know if your friend would like to purchase a one time entry fee.

  • Yes! All cages are able to be booked online. You can access cage rentals here. Prices listed will be for non-members. Check out our membership page to see cage rental prices for members.

  • f you would like to book a lesson with one of our trainers, please view our lessons page to see if we have any trainers available. Prices for each trainer vary. If you’re looking for trainer or services not on these lists, we have contact information for other trainers- feel free to reach out and we can connect you with other trainers!

  • HitTrax is a simulation system that tracks your hitting data.

    When you purchase a Membership, you have access to using this system whenever the cage is available (cage 2).

    When you get set up with access, we can go over how to use it with you, just let us know and we can set up a time to meet you there!

  • Payments are on an automatic withdrawal based on the membership you selected at sign-up and you can cancel at any time by emailing booking@linedrivenw.com

    Memberships are non-refundable. When your membership ends, your access will be deactivated.

  • If your payment does not go through please email us at booking@linedrivenw.com and contact your bank regarding any issues with your card.

  • There is limited equipment at the facility including some bats, helmets and other items if you do not have your own. There are buckets of balls available, please make sure the balls stay in the facility and don’t end up in bat bags. Helmets are required in the cages when hitting.

  • Yes, each member walking into the facility must scan their access credentials. Each household must have an active membership to access the facility.

    We know it can feel rude not to hold the door open for others, but for security, liability and members safety, every member must scan their own access to enter the facility. Please do not allow others to enter without scanning at the door. We have surveillance cameras and we are monitoring who comes in the facility, and letting in others may result in fines, suspensions, or bans from the facility.

  • If anyone is under the age of 14, they must be accompanied by someone 18 years + while using the facility.

  • No reservations are required. Cages are first come, first serve with a membership!

    However, if you would like to reserve a cage, you may do so as a member or non-member. Member rates are heavily discounted. You can book cages online and if you are not a member and book a cage, you will get facility access that will be active 15 min before your rental time to 15 min after your rental time ends.

  • You are allowed to use the bluetooth speaker on the counter to play music, but keep the music clean.

    Please do not play music before 4pm on weekdays because of the businesses next door.

  • Check our cage availability calendar here. This will show what cages have been rented for the day. The others not booked are available at a first come- first serve basis so this is not a guarantee that they are empty, it will give you an idea of how busy the facility might be and how many cages may be available.

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