Frequently Asked Questions

  • Once you sign up, please text or call 360-685-6963. If you want to go to the facility right away, we can remotely unlock the door for you until we can get you a FOB. We can also set up a time to meet at the LineDrive NW facility to set up a key fob and walk through the facility if you’d like a tour.

  • If you lost or broke your key fob, it is a $75 replacement fee. Please text us at 360-685-6963 or email us at booking@linedrivenw.com to get a new one.

  • One key fob gives your entire household access to the facility. If you would like to bring a friend, they will have to rent their own cage at a non-member price or buy a membership.

    Please email us at booking@linedrivenw.com to let us know if your friend would like to purchase a one time entry fee.

  • Yes! All cages are able to be booked online. You can access cage rentals here. Prices listed will be for non-members. Check out our membership page to see cage rental prices for members.

  • You must have a membership to book private lessons with one of our trainers. If you would like to book an appointment with one of our trainers, please view our lessons page and you can book directly though these pages. Prices for each trainer vary. If you’re looking for trainer services not on these lists, we have contact information for other trainers- feel free to reach out and we can connect you with other trainers!

  • HitTrax is a simulation system that tracks your hitting data.

    When you purchase a Membership, you have access to using this system and will receive emails with video footage and your personal data.

    When you get set up with a key fob, the instructor can go over how to use this if you request it.

  • Payments are on an automatic withdrawal based on the membership you selected at sign-up.

    Memberships are non-refundable. When your membership ends, your key fob will be deactivated.

  • Memberships are non-refundable.

    If you lose your key fob and repurchase a membership, you will be charged an extra $75.

    If you know you will not be returning, please email booking@linedrivenw.com to find a time to return your key fob.

  • If your payment does not go through please email us at booking@linedrivenw.com and contact your bank regarding any issues with your card.

  • There is limited equipment at the facility including some bats, helmets and other items if you do not have your own. There are buckets of balls available, please make sure the balls stay in the facility and don’t end up in bat bags. Helmets are required in the cages when hitting.

  • Yes, each member walking into the facility must scan their fob. Each household must have an active membership to access the facility.

    We know it can feel rude not to hold the door open for others, but for security and member accountability, every member must scan their own key fob to enter the facility. Please do not allow others to enter without scanning their own membership. We have surveillance cameras and we are monitoring who comes in the facility, and letting in others may result in fines, suspensions, or bans from the facility.

  • If anyone is under the age of 18, they must be accompanied by someone 21 years + while using the facility.

  • No reservations are required. Cages are first come, first serve with a membership!

    However, if you would like to reserve a cage, you may do so as a member or non-member. Member rates are heavily discounted. You can book cages online and if you are not a member and book a cage, we can remotely let you into the property without a FOB.

  • You are allowed to use Spotify to play music from the computer throughout the facility, but keep the music clean.

    There is a button to the right side of the computer you will need to push, along with the volume knob.

    Please do not play music before 4pm on weekdays because of the businesses next door.

  • Check our cage availability calendar here. This will show what cages have been rented for the day. The others not booked are available at a first come- first serve basis so this is not a guarantee that they are empty, it will give you an idea of how busy the facility might be and how many cages may be available.

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